Term & Conditions

Terms & Conditions

Welcome to Kreative Chocolates. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern kreativechocolates.in’s relationship with you in relation to this website.


The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without [business name]’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

Chocolate Club Membership Terms

  • By becoming a member of the Chocolate Club you will be getting one box of signature chocolates every month till the subscription time period i.e 3 months, 6 months or 12 months. Being a special club all transfers are final and if a member wants to opt-out of the club he can request us by email or in written but the membership fee will be forfeited.
  • By becoming a member of the Chocolate Club you are providing consent to the collection and use of your personal information for direct marketing purposes by Kreative Chocolates.
  • Kreative Chocolates will use your personal information to send you our newsletter and to inform you of any special offers or events.
  • All special offers and discounts are non-transferrable and are not redeemable for cash.
  • Kreative Chocolates accepts no responsibility for any SMS, email or other mail not received by Members or for any delay in delivery due to technical disruptions or for any other reason.
  • Kreative Chocolates will try to deliver subscription box in first 15 days of a month. But if it get delayed due to our technical/logistic issue then Kreative Chocolate wont be responsible for the same.
  • Kreative Chocolates will send the Subscription Box through their logistic partner and will share its tracking details. Once dispatched it is unreturnable. If in case the Subscription Box fails to get delivered due to non availability of customer and get back to us, we will not ship Subscription Box again for that given month.
  • It is the Member’s responsibility to inform Kreative Chocolates of any changes to personal details. Members can opt for a pause period (not longer than one month) by writing or mailing us i.e one can ask us to not send the chocolate box if he is unavailable at home or going out-station. Please provide written notice of any changes to personal details to Kreative Chocolates, S.c.f 601 Motormarket, Manimajra, Chandigarh – 160101 or email us @ info@kreativechocolates.in
  • Kreative Chocolates reserves the right, at any time without notice, to:
    • Suspend, terminate or vary the Chocolate Club program;
    • Change the terms and conditions of the Chocolate Club; and
    • Terminate any individual’s membership or refuse to issue any individual a membership in its absolute discretion.
  • Kreative Chocolates shall not be liable for any loss or damage suffered by Members resulting from such suspensions, terminations and variations.